Membership subscription service

Due to pending changes to the structure of the national standards body*, we no longer offer the membership subscription service to new customers (from 1 July 2015). You can still buy/access all of our standards in hard copy, PDF format, and through the Online Library service.  

If you are an existing Member of Standards New Zealand at 30 June 2015 more information can be found on the Membership page. Contact our Customer Services team on 0800 782 632 during business hours or email membership@standards.co.nz for help.

*There is more information on the changes on our website.

How will the pending changes to Standards New Zealand affect me as an existing member at 30 June 2015?

Standards New Zealand will continue renewing existing memberships until the functions of the national standards body have been transferred into the Ministry of Business, Innovation and Employment (MBIE). MBIE is a government agency and cannot legally continue to offer the membership service.

How does the membership subscription service work?

If you already have a membership account, you can login to your account and purchase standards 24/7 at the discounted member price, and receive credit facilities. For any purchases made, you may request to be invoiced. All invoices must be paid by the 20th of the following month. Membership is renewed annually and the invoice will be sent out shortly after the renewal date.

What are the terms and conditions of the membership subscription service?

Prior to your membership renewal, subscribers are sent an email confirming the number of permanent, full-time equivalent staff employed by their organisation – either nationwide or at a site/division only.

Members are required to advise Standards New Zealand of any changes to numbers of permanent, full-time equivalent staff as this may affect your membership fees for the coming year.

Can I pay my membership subscription online with my credit card?

Our current system does not allow you to pay your annual membership invoice online with a credit card.

If you wish to pay your annual membership invoice by credit card please contact our Customer Services team directly using the details at the top of the page

Why can't I renew my membership subscription online?

Membership is renewed automatically – you will receive an email advising that your membership needs to be renewed, we will then send you a membership invoice for the coming year.

I want to cancel my membership subscription. How can I do this?

Membership subscriptions need to be cancelled in writing, either email membership@standards.co.nz or by faxing or mailing a letter.

Members will not receive a refund on their membership subscription fee, should they decide to cancel part way through their annual subscription.

I'm not sure if our company has a membership subscription. How can I find out?

Contact our Customer Services team using the details at the top of the page.

I've forgotten our membership username and password. Can you tell me what it is?

Your organisation's membership contact will be able to tell you. Or, if you click 'login’ and use the 'Forgot password?' an email will then be sent to you containing your username and password.  You can also contact our Customer Services team directly using the details at the top of the page.

We have a number of branches with separate memberships. Can these be consolidated into one membership?

Yes, for existing members at 30 June 2015 we can create one membership account to cover as many branches as needed. Or, we can create a parent account and as many subaccounts as needed for different branches of the company. These accounts can all be covered by one invoice.

I thought I was a member, but I logged in and can't get the discounted price. How can this be fixed?

Contact our Customer Services team using the details at the top of the page.