Membership subscription service

Under the Standards and Accreditation Act 2015, Standards New Zealand will become part of the Ministry of Business, Innovation and Employment (MBIE) on 1 March 2016.*  As part of a government agency, we will be unable to operate a membership system. 

If you are an existing Member of Standards New Zealand at 30 June 2015 more information can be found on the Membership page. Contact our Customer Services team on 0800 782 632 during business hours or email membership@standards.co.nz for help.

You can still buy/access all of our standards in hard copy, PDF format, and through the Online Library service.  

*There is more information on the Act on our website.

How will the pending changes to Standards New Zealand affect me as an existing member at 1 March 2016?

Standards New Zealand will continue renewing existing membership services until the functions of the national standards body start operating within the Ministry of Business, Innovation and Employment (MBIE) on 1 March 2016. MBIE is a government agency and cannot legally continue to offer the membership service.

How does the membership subscription service work?

If you have a current membership account, you can log into your account and purchase standards 24/7 at the discounted member price, and receive credit facilities. For any purchases made, you may request to be invoiced.

Will my Online Library or Asset Plus subscriptions be affected?

There are no changes being made to the Online Library and Asset Plus services and these will continue in their current format.

Once your membership service expires you will no longer need to pay an annual membership fee and will not be eligible for the following discounts:

- A 20% discount on the retail price of all New Zealand (NZS) and joint Australian/New Zealand (AS/NZS) standards and Online Library Service subscriptions.

- A 10% discount on the retail price of international standards.

Will MBIE continue to provide payment by invoice when my membership service expires?

You may still remain eligible to continue paying on invoice; more information on this will be available closer to the time your membership service ceases.

Can I pay my membership subscription online with my credit card?

Our current system does not allow you to pay your annual membership invoice online with a credit card.

If you wish to pay your annual membership invoice by credit card please contact our Customer Services team directly using the details at the top of the page

I want to cancel my membership subscription. How can I do this?

Membership subscriptions need to be cancelled in writing, either email membership@standards.co.nz or fax (04 498 5994) or mail a letter to Membership, Standards New Zealand, Private Bag 2439, Wellington.

Members will not receive a refund on their membership subscription fee, should they decide to cancel part way through their annual subscription.

I'm not sure if our company has a membership subscription. How can I find out?

Contact our Customer Services team using the details at the top of the page.

I've forgotten our membership username and password. Can you tell me what it is?

Your organisation's membership contact will be able to tell you. Or, if you click 'login’ and use the 'Forgot password?' an email will then be sent to you containing your username and password.  You can also contact our Customer Services team directly using the details at the top of the page.

I thought I was a member, but I logged in and can't get the discounted price. How can this be fixed?

Contact our Customer Services team using the details at the top of the page.