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  Standards New Zealand will be officially closed from 12 noon on Friday 19 December 2014, and will reopen at 8am on Monday 12 January 2015 more

 The Commerce select committee is calling for submissions on the Standards and Accreditation Bill more

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New perspectives and approaches to complaint handling

AS/NZS 10002:2014

Guidelines for complaint management in organizations

New perspectives and approaches to complaint handling
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